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TEMPLATES

Each of the nine tactic chapters ends with a practical 1% change activity. 

Here you can find free templates to use those activities in your projects. 

NETWORKS

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    UNDERSTANDING
    THE LARGER SYSTEM

    In your next project, work together with your team to create a systems map. It’s beneficial to have already collected some data, but you can also research your topic area as you go. Start with a mind map as a way to ease everyone into the systems mapping process, which is cognitively demanding. [Continued in chapter 4]

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    IDENTIFYING UNINTENDED CONSEQUENCES

    Use the impact ripple canvas to map out potential unintended consequences caused by the product or service your organisation offers. Draw on customer data you or your organisation have previously collected and involve your team members to get additional perspectives. [Continued in chapter 5]

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    CAPTURING DIVERSE 
    PERSPECTIVE

    Create an actors map of all the parties that have an interest in, or are affected by, the product or service your organisation offers. Start with those you have already captured through research, then use a systems map or impact ripple canvas to look for others you haven’t previously considered. [Continued in chapter 6]

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INTERVENTIONS

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    VISUALISING
    THE IMPACTS

    Create a stock and flow diagram that captures the core elements of your organisation and the inflows and outflows. You can use your systems map as a starting point to identify elements. [Continued in chapter 7]

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    ENVISIONING
    FUTURES

    In your next team workshop, make time to brainstorm uncertainties that your organisation may face in the future. You can focus on just one time horizon or start with a 5-year horizon and then invite participants to consider a 20-year horizon. [Continued in chapter 8] 

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    IMPLEMENTING
    CHANGE

    Fill in the Theory of Change canvas for your organisation. Start with your identified future state and write the desired impact on the far right of the canvas. Then work your way through the canvas starting from the left. [Continued in chapter 9] 

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PARTNERSHIPS

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    ENABLING EFFECTIVE COLLABORATION

    Develop the collective impact conditions for a project you are currently working on. Consider the project in tandem with one of the strategic tools from a previous chapter, like systems maps, impact ripple canvas, non-human personas, or scenario maps. Involve not only your immediate team members but also representatives from other teams or departments. [Continued in chapter 10] 

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    GETTING
    BUY-IN

    Use the future funnel to create a strategic plan for the future. Apply the outputs from the previous one-percent change activities as input. If you don’t have those available, fill any gaps by reviewing documents from your organisation and considering what similar organisations do. [Continued in chapter 11]

    TRIPLE-LAYERED BUSINESS MODEL CANVAS:

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    BECOMING A
    STRATEGIC LEADER

    Assess your work and your organisation against the life-centred design principles. What are emerging strengths? Where are any gaps? We can reference these principles when we make design decisions, including who to involve in a design process. We can use the tools and strategies from the previous eight chapters to implement the principles. [Continued in chapter 12] 

FIGURES

All the diagrams and illustrations from the book are published under a Creative Commons licence (CC BY-SA 4.0 DEED). You are free to use the materials for your teaching, research, and projects in line with the rules set out by the licence arrangement.

TALKS, VIDEOS, PODCASTS

Upcoming talks

Book launch event at SIGCHI Canberra, hosted by the Australian National University, August 22nd, 2024

UX@UofA Meetup, based in Tucson/Arizona, hosted online, date to be confirmed

Book launch talk dates and locations for Melbourne and Brisbane to be confirmed

Past talks

Online keynote and launch event for The Netherlands at the Global Citizenship Symposium hosted by the University of Maastricht, May 23rd, 2024

Book launch event at the Sydney Creative Customer Experience Meetup, hosted by Atlassian, March 12th, 2024

Guest talk at the Responsible Design Thinking Symposium, hosted by Tin Sheds Gallery, School of Architecture, Design and Planning, University of Sydney, September 19th, 2023

Podcasts

Designing tomorrow beyond human-centricity with Martin Tomitsch and Steve BatyDesign Feeling Podcast with host Nirish Shakya

 

Sketchnotes

Recorded by Sh8peshifters at the Sydney Design Thinking Meetup 

Recorded by Sh8peshifters at the Responsible Design Thinking Symposium 

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